Privacy Policy
Armored Power Systems LLC (“Armored Power Systems,” “APS,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, contact us, request service, submit a form, schedule an appointment, communicate with us, or use our services.
By using our website or providing information to us, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information You Provide
When you contact us, request an estimate, schedule service, submit a form, call, text, email, or communicate with us, we may collect:
- Name
- Phone number
- Email address
- Service address
- Billing address
- Property information
- Generator or electrical system information
- Appointment details
- Photos, notes, or documents you provide
- Payment-related information
- Information related to estimates, invoices, maintenance plans, repairs, diagnostics, installations, permits, and service history
Website and Device Information
When you visit our website, we may automatically collect certain information, including:
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on the website
- Referring website or ad source
- General location information
- Cookie and tracking data
Communication Information
If you call, text, email, or message us through a website form, social media platform, lead form, or third-party platform, we may collect and store those communications for customer service, scheduling, quality control, marketing, and business records.
2. How We Use Your Information
We use collected information to:
- Respond to inquiries
- Schedule appointments
- Provide estimates
- Perform generator, electrical, maintenance, diagnostic, repair, and installation services
- Process payments
- Communicate about appointments, estimates, invoices, service updates, warranties, and maintenance plans
- Send service reminders
- Send promotional messages if permitted by law
- Improve our website, advertising, and customer experience
- Track marketing performance
- Maintain business, tax, warranty, and service records
- Comply with legal, licensing, permitting, insurance, and safety obligations
- Protect our business, customers, employees, subcontractors, and website
3. Calls, Text Messages, and Email Communications
When you provide your phone number or email address, you authorize Armored Power Systems to contact you by phone, text message, or email regarding your inquiry, appointment, estimate, service, account, maintenance plan, or related business matters.
We may also send promotional messages, special offers, service reminders, or updates when permitted by law or when you have provided consent.
Message and data rates may apply. Message frequency may vary.
You may opt out of marketing text messages at any time by replying STOP or by contacting us directly. You may also request that we stop calling, texting, or emailing you through any reasonable method. We will honor opt-out requests as required by law.
Opting out of marketing messages does not prevent us from sending non-marketing communications related to active appointments, estimates, invoices, service work, safety issues, warranty matters, or legally required notices.
4. Cookies, Analytics, and Advertising
Our website may use cookies, pixels, analytics tools, and similar technologies to understand website activity, improve performance, measure advertising results, and show relevant ads.
These tools may be provided by platforms such as Google, Meta/Facebook, or other advertising and analytics providers. These platforms may collect information about your interactions with our website and ads, subject to their own privacy policies.
You can usually control cookies through your browser settings. Blocking cookies may affect how certain parts of the website function.
5. How We Share Information
We do not sell your personal information.
We may share information when reasonably necessary with:
- Employees and authorized representatives
- Licensed electricians, technicians, subcontractors, and installation partners
- Scheduling, customer management, invoicing, and payment software providers
- Website hosting, analytics, advertising, and marketing service providers
- Financing providers, if you request financing or payment options
- Manufacturers, distributors, or warranty administrators when needed for product registration, warranty, service, or support
- Permitting offices, inspectors, utility companies, or government authorities when required for a project
- Insurance providers, legal advisors, accountants, or other professional advisors
- Law enforcement, regulators, courts, or government agencies when required by law
- A successor business in connection with a sale, merger, reorganization, or transfer of business assets
We may also share information to protect our rights, enforce agreements, prevent fraud, address safety issues, or protect the rights and safety of others.
6. Third-Party Websites and Platforms
Our website may link to third-party websites, platforms, payment processors, financing providers, social media pages, review platforms, lead providers, or manufacturer websites.
We are not responsible for the privacy practices, content, or security of third-party websites or platforms. You should review their privacy policies before providing information to them.
7. Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no website, system, email, text message, or electronic storage method is completely secure.
You are responsible for using caution when submitting information online or through electronic communications.
8. Data Retention
We retain personal information for as long as reasonably necessary to operate our business, provide services, maintain service history, support warranties, comply with legal and tax obligations, resolve disputes, enforce agreements, and protect our business interests.
We may retain estimate, invoice, service, maintenance, installation, warranty, permitting, and communication records for business and legal purposes.
9. Children’s Privacy
Our website and services are intended for homeowners, property owners, and adults seeking generator or electrical services. We do not knowingly collect personal information from children under 13.
If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete it.
10. Your Privacy Choices
Depending on applicable law, you may have the right to:
- Request access to personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Opt out of certain marketing communications
- Opt out of certain targeted advertising, where applicable
- Request information about how we collect, use, or share your information
To make a privacy request, contact us using the information below. We may need to verify your identity before processing certain requests.
We will not discriminate against you for exercising privacy rights available under applicable law.
11. Texas Privacy Notice
Armored Power Systems is based in Texas and primarily serves customers in Texas.
Texas privacy laws may provide certain residents with rights regarding their personal data. These rights may include the right to access, correct, delete, or obtain a copy of personal data, and the right to opt out of certain uses of personal data, depending on whether the law applies to the business and the specific situation.
Armored Power Systems does not sell sensitive personal data or biometric data.
12. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. When we update it, we will revise the effective date above.
Your continued use of our website or services after changes are posted means you accept the updated Privacy Policy.
13. Contact Us
For questions about this Privacy Policy or to submit a privacy request, contact us:
Armored Power Systems LLC
Santo, Texas
Phone: 817-381-6158
Website: armoredpowersystems.com
Email:
info@armoredpowersystems.com